Deposit & Withdraw

What tokens can I deposit?

  • You can deposit native ETH, ERC-20, or ERC-414 tokens into your Candlestick wallet. However, you must deposit ETH as gas to initiate transactions.

What networks can I deposit from?

  • We currently only support deposits and trading on the Ethereum mainnet and Base L2. Depositing funds to your Candlestick wallet from any unsupported network might result in lost funds, and we can’t help restore them.

Can I withdraw ERC-20 tokens from my wallet?

  • You can only withdraw native ETH tokens from your Candlestick wallet.

Why do I see unpaid fees when I withdraw?

I have 1 ETH in my wallet, but why does it show that I can only receive less than 1 ETH when withdrawing?

  • Reasons include:

    • You need to pay gas fees to send a transaction on the blockchain.

    • You might have unpaid trading fees that need to be deducted. Please refer to "How are fees taken" in the Fees section.

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